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Dutch Watchdog Fines Netflix €4.75 Million Over Data Breach

 

The Dutch Data Protection Authority (AP) has imposed a €4.75 million fine on Netflix for failing to adequately inform subscribers about the use and handling of their personal data between 2018 and 2020.

In a statement released on Wednesday, the watchdog highlighted shortcomings in Netflix’s privacy practices, noting that the streaming platform had not provided customers with sufficient or clear information regarding:

  • The purpose of collecting personal data.
  • Which data is shared with third parties.
  • The duration of data retention.
  • How data security is maintained during transfers outside Europe.

“That must be crystal clear. Especially if the customer asks about this. And that was not in order,” said AP chairman Aleid Wolfsen.

Privacy Updates and Appeal

Netflix has since updated its privacy statement and made improvements in how it communicates its data usage policies to subscribers. However, the company has appealed the fine.

“A company like that, with a turnover of billions and millions of customers worldwide, has to explain properly to its customers how it handles their personal data,” Wolfsen emphasized, adding that transparency is crucial for building trust.

The fine underscores the growing scrutiny on global companies regarding data privacy practices and compliance with European regulations, particularly under the General Data Protection Regulation (GDPR).

Further developments are expected as Netflix contests the ruling.

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